Last Updated: May 10, 2025
At CLTA – English Language Academy, we are committed to protecting your privacy and keeping your data secure. This policy explains how we collect, use, and share your personal information when you visit our website or communicate with us via phone, email, or WhatsApp Business.
By using our services, you agree to the terms outlined in this policy.
We collect different types of information to provide and improve our educational services:
• Contact Information: name, phone number, email.
• Registration & Payment Information: course or learning session details, appointment schedules, payment data.
• Technical Data: IP address, device type, browser type, operating system.
• Third-Party Apps Data (e.g., WhatsApp): message content, communication date & time, user ID.
• Optional Information: survey responses, course reviews, feedback.
We use your data to:
• Manage inquiries and bookings for courses or learning sessions.
• Communicate with you via phone or WhatsApp for updates or reminders.
• Enhance your browsing experience.
• Comply with legal and regulatory obligations.
We may share your data with:
• Payment service providers to process transactions.
• IT and technical support providers.
• Communication platforms such as WhatsApp.
• Legal authorities upon request.
🔒 We do not sell your personal data to any third parties for marketing purposes.
We use cookies to improve your experience on our website:
Remembering your preferences (e.g., language).
Analyzing site usage.
Customizing content and offers.
We apply advanced security measures to protect your data:
SSL encryption.
Firewall protection.
Restricted employee access.
You have the right to:
Request a copy of your data.
Modify or delete your data.
Object to the use of your data for marketing purposes.
For any questions regarding these Terms, please contact us:
Email: Hr@cltaegypt.com
Phone : 01040395592 - 01062130422
WhatsApp : 01040395592- 01062130422
48 Abbas El Akkad Extension, Nasr City, in front of Wonderland, next to Al Ma’maaraji Bookstore and Seif Pharmacy, Ground Floor.
83 Shubra Street, above Masr Metro Station, next to Kosheri Hind, 2nd Floor, above Bin Abdel Maaboud.